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FAQ
Q&A
Summary
The world of magnifier is fun. Find out more information or trivia of magnifiers in this column
How To Place An Order?
E-Tay provides one-stop shopping service. So, every order starts from an efficient, friendly and detail-oriented inquiry and quotation. In order to give you a competitive price leading to an effective order, detailed product information is required at inquiry stage. Product artworks and dimensions, logo printing or even packing printing are necessary.
Artwork Requirement
Please be cooperative and provide artwork as requirement when placing order1. Vector art such as “EPS” or “AI” or “CDR” or “PDF” 2. Convert text to Curves, to avoid the font deformed 3. Except 4 color process printing, all the screen printing artwork require corresponding Pantone number of each color. 4. JPG file is also essential as it guarantees the original design won’t be changed or deformed in any circumstance while we open it. The resolution of “JPG” file must be 300dpi when placed at 100%, otherwise objects will be vague while enlarging the arts. 5. Please specify the product full size in the artwork, if it is semi-cubic or 3 dimensional cubic, please specify thickness. Sometimes is it necessary to offer CNC artwork or physical sample for fully 3D designs.
Payment Terms
Terms of Payment: * Paypal * TT * L/C * D/P * Western unionShipping: By Sea, By Air, Express Delivery
After sales service
E-TAY provides replacement or repair services to our customers for defective products. The warranty period is 30 days from the day you receive your order. During the warranty period, the products will be repaired or replaced without any charge. We'll also pay the return shipping costs if the return is a result of our error. This warranty does not cover the following： 1.failure or damage resulting from misuse, accident, neglect, or misapplication; 2.damage resulting from modification without permission; 3.damage resulting improper maintenance;
Knowledge Q&A
Over 30 years experience of making magnifiers and fresnel lenses, we also have some useful knowledge to share with the public. It's our pleasure to help people find a suitable magnifier so that their vision will be clear and bright.